The concept of Facility Management Services gained prominence in India after Liberalisation, Privatisation and Globalisation (LPG). The market became open for everyone and severe competition grew among the rivals to provide best of products and services at the optimum cost. Hence, many companies started concentrating over their core business and outsourced the rest of the supporting function to minimise the operational cost. A large number of enterprises started to opt for IT outsourcing as a solution to accomplish productivity, cost effectiveness and least downtime of their IT infrastructure.
In Facility Management Services we ensure that the customer’s equipment are in top operational condition and that they are receiving services in a prompt and organized manner. We offer Facility management services on Service Level Agreement Model to organizations that choose to outsource maintenance.
With our outsourcing strategy solution, we can help enterprises to achieve their goals successfully. At the core of this solution is our IT sourcing advisory services, designed to help enterprises assess and define IT sourcing options from decision through operation. We offer consistent service delivery at cost effective rates for enterprise’s infrastructure and data center needs. Our IT outsourcing solutions, based on proven, repeatable delivery methodologies and practices are managed both on-site and through our delivery center in collaboration with our wide spread service delivery network.
Benefits
- Single point of contact for all IT requirement
- Committed up-time and resolution
- Good customer base
- Scalability and flexibility
- Transparent pricing and reduced total cost of IT ownership
- Measurably improved customer service and satisfaction
- Increased operational speed and efficiency
- Improved user productivity and organisational flexibility
- Consolidated and streamlined operations
- Provide timely access to accurate enterprise information
- Total or tailor made outsourcing
- Value for money
Key Offerings
- End user support
- Peripherals management
- Network admin and management
- System admin
- System operations
- Backup management
- Enterprise management systems
- Security management
- Consumable management
- Vendor management
- Data centre operations and services
- Remote support and management
- Helpdesk services
Why Delphi Infosolutions
- Reduction in TCO
- Experienced process and technology
- Flexible delivery model
- Presence of highly skilled and devoted manpower
- High customer orientation
- Customer centric management
- Support multi-vendor products and technologies
- Highly skilled and certified human resources